To: All Staff
From: George Ruiz
Date: Wednesday, 18 July
Subject: Important guests
Food critics from two __(1)__ newspapers, the Toronto Day and Toronto Rising, are expected to dine here this week. Let's make a special effort to do our work flawlessly.
Photographs of the critics will be placed at our welcome station. Using these __(2)__ , hosts will be responsible for identifying the critics and telling the wait staff, who should alert the kitchen. Servers must strive to be prompt. They should also recommend our daily specials. __(3)__
I am confident that everyone __(4)__ these critics with our great food and service.
Thank you,
George Ruiz
General Manager
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